All deposits are non-refundable.
Once the balance has been paid, the hotel will not refund or change the date of any booking. (This rule has become very strict with hotels since the COVID-19 pandemic).
In the event of a room being cancelled, Sandersons will try to fill the place by offering it to anyone that might be on the event reserve list or by re-advertising the space to other members.
This isn’t always an option and it is advised that holiday insurance should be taken to cover illnesses etc.
In the event of cancellation, please contact either: